We automate IT support

THE GLOBAL IT-SUPPORT SOLUTION

We combine RMM & PSA tools with, worldwide unique, fully automated solutions for IT infrastructures.

The experience of more than 20 years of IT, packaged in a global SaaS solution, supports and relieves companies, IT staff and PC users.

+ 24/7 reliable, fast and scalable IT support
+ Reduced Error-prone through preventive troubleshooting
+ Secure cloud solutions from German data centers
+ Works according to ITIL standards & DSGVO compliant

Pioneer Desk. We got you covered.
 
Bot fixing PC bugs and problems automatically
A video explains fully automated IT support on YouTube
We think IT support through to the end.

WORLD'S FIRST, AUTONOMOUS TROUBLESHOOTING.

We leverage technological advancements and transform rigid
IT workflows into the most advanced support assistant in the world.

Pioneer Desk. Our app to stay ahead of the times.

We are turning the world of IT support upside down.

YOUR PARTNER FOR INTELLIGENT
SOFTWARE AS A SERVICE.

No more time-consuming IT support.
No more cost explosions due to support tickets.
We enable IT support even in the home office and on the road.

We deliver intelligent and modern IT solutions for your business.

Helpdesk Assistant solving problems in the Windows Store
The wizard that delivers solutions.

WHY YOU SHOULD 
TRUST PIONEER DESK.

We have developed Pioneer Desk to support companies working with devices in the Microsoft Windows environment.

+ We help companies reduce their IT operating costs
+ We increase the added value of your IT structures
+ We put the customer globally at the center of IT

+ We relieve IT support staff
+ We save PC users long ticket waiting times

PIONEER DESK. NEXT LEVEL SOLUTIONS.

Remote Monitoring & Management
Professional Service Automation
Worldwide unique, fully automated solutions for IT infrastructures.

COST SAVINGS UP TO 80%      AUTOMATION      24/7 ACCESS      SCALABLE      EFFICIENCY INCREASE UP TO 50%
NEW POTENTIAL      SATISFIED USERS     NO TICKET PING PONG      NO TICKET ESCALATIONS      NO WAITING TIMES

Next level IT support for the equivalent of 3 cappuccinos per employee. Sounds fair?