What does Pioneer Desk do in the background?
THE GLOBAL IT-SUPPORT SOLUTION
We solve problems (Warnings, Errors, Critical) from Windows 10/11 systems from applications and IT security and errors in the areas of installation, system, network, hardware, as well as individual errors in the client IT environment of our customers.
Marcus Lenczyk explains our SaaS service step by step, in four understandable chapters.
Would you like to learn more about the benefits of Pioneer Desk in a personal meeting?
WHAT PROBLEMS DO WE SOLVE AUTOMATICALLY?
WE PROVIDE INSIGHTS INTO OUR DATABASE.
|Outlook connectivity issues||Scan and analysis of the original error and correction/repair|
|Expired certificates in M365/Outlook||Refresh in local certificate store & request for current certificates|
|Crashes M365 applications and other applications||Repair with build-in means as well as analysis of the original causers|
|CISCO VPN configuration defective||Repair with new configuration, error code supplied by customer|
|GPO bugs open security holes||Analysis & cleanup proposal for the client's IT team.|
|Microsoft Windows Kerberos Key Distribution Center||SPN entry wrong for secure connections repair & reconfig|
|Microsoft-Windows-TPM-WMI Error - defective configuration||Re-initialization & fixing the problems|
|Windows Update service defective/critical||Repair & activation for pending updates|
|Performance monitoring causes errors and crashes||Reconfiguration and cleanup|
|.net or other components defective||Analysis and repair of these components|
|Office 20xx / Win10&11 / O365LicenseUpdate without registration / lost key||Repair via Temp-Keys and restart of the license service|
|Microsoft-Windows-User Profiles||Analysis & repair of the UserProfiles|
|Microsoft Defender / Antivirus not running||Restart the services & update the latest pattern of the manufacturer|
|Microsoft-Windows-CorruptedFileRecovery||HDD / SDD / NVME analysis & repair|
|Microsoft-Windows-Bits-Client||Analysis & Re-Configuration / Activation of the BITS Service|
|Wlan autoconfig generates error / critical error||Resets to the last functioning state. If this is not successful, the network configuration is read in again|
|WiFi automatically disconnects||Automatic repair of the configuration as well as optimization|
|Driver and/or DNS error||Automatic driver repair as well as fix over 9 different ways of DNS error|
|The hard disk generates errors in the event log||Hard disk is scanned and repaired|
|Kernel_PnP drivers defective / generate error||Analysis & repair / re-installation of the drivers|
|Corrupt network driver / card||Analysis & repair + reload last functional network configuration|