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DOCUMENTATION

Never worry about your job again!
PIONEER DESK ensures you a spotless, error-free work environment. No matter when. No matter where.

LET US GET STARTED

Integrating Pioneer Desk is easy.
You don't need any IT knowledge to benefit from Pioneer Desk as a private individual! That's why it's so easy!

For the system administration of small and large organizations / companies we have provided a guide.

how to get started

SYSTEM REQUIREMENTS

What do I need to get started with Pioneer Desk?
Are there special specifications that my hardware must meet?
...
Most important questions - we got the answers.
You cannot find the answer to your question? - leave us a message!

  • What exactly does Pioneer Desk do?

    The Pioneer Desk Service offers automatic troubleshooting for your Windows 10 client.
    After you distribute and install the service from the Windows Store or via SCCM/MECM, it automatically detects any bugs in the hardware or software used on a device and fixes them with quick and easy solutions.

    And the best part? The magic happens without you having to do anything.
    This means: Less interruptions during working hours!

    We know how annoying pop ups are when they literally appear out of nowhere.
    So we just leave them out.

  • System requirements for private end devices

    MINIMUM
    System: Windows 10 - Version 1509 oder höher
    architecture: X86, X64
    internet speed: 1Mbit +

    RECOMMENDED
    System: Windows 10 - Version 1509 oder höher
    architecture: X86, X64
    internet speed: 5Mbit +

  • System requirements for companies

    MINIMUM
    system: Windows 10 - Version 1509 or higher
    architecture: X86, X64
    internet speed: 1Mbit +

    The following exceptions must be created in the firewall SSL inspection:
    api.datadoghq.eu
    api.pioneerdesk.io
    files.pythonhosted.org
    pypi.org

    protocoll: TCP
    port: 443
    AD / AAD Service user: local admin rights

    RECOMMENDED
    system:
    Windows 10 - Version 1509 or higher
    architecture: X86, X64
    internet speed: 5Mbit +

    The following exceptions must be created in the firewall SSL inspection:
    api.datadoghq.eu
    api.pioneerdesk.io
    files.pythonhosted.org
    pypi.org

    protocoll: TCP
    port: 443
    AD / AAD Service User: local admin rights

conclusion

SLOW PC?

Not with us! Never again!
Our automated IT support is the perfect solution for your IT department to get back on its feet after an update or new device deployment.

We take care of the administration of your computer systems, you can concentrate on what is most important to you: your business!

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