With this data protection declaration, we would like to inform you about the type, scope and purpose of the processing of personal data (hereinafter also referred to as "data"). Personal data is all data that is personally related to you, e.g. B. name, address, e-mail address or your user behavior. The data protection declaration applies to all data processing operations carried out by us both within the scope of our core activity and for the online media provided by us.
1. Introduction1.1 We are committed to protecting the privacy of our website visitors; in this policy we explain how we will treat your personal data.
2. Collection of Personal Information2.1 We may collect, store and use the following types of personal information:
(a) Information about your computer and about your visits to and use of this website (including your IP address, geographic location, browser type and version, operating system, referral source, length of visit, page views and navigation paths of the website
(b) Information you provide to us for the purpose of subscribing to our email alerts and/or newsletters (including your name and email address)
(c) information that you provide to us when you use the services on our website, or that is generated in the course of using those services (including the timing, frequency and pattern of use of the services)
(d) Information relating to your purchases of our goods and/or services or other transactions you make through our website (including your name, address, telephone number, email address and card details)
(e) information contained in or relating to any communication you send to us or through our website (including the content of the communication and metadata associated with the communication)
3. Use of Personal Information3.1 Personal data submitted to us through our website will be used for the purposes set out in this policy or on the relevant pages of the website.
3.2 We may use your personal information to:
(a) administer our website and business
(b) personalize our website for you
(c) enable you to use the services available on our website
(d) provide you with services that you have purchased through our website
(e) send you bank statements, invoices and payment reminders and collect payments from you
(f) send you non-marketing commercial communications
(g) send you email notifications that you have specifically requested
(h) send you our email newsletter if you have requested it (you can inform us at any time if you no longer require the newsletter)
(i) consent to you receiving marketing communications relating to our business or the businesses of carefully selected third parties that we think may be of interest to you by post or, where you have expressly consented, by email or similar technology (You can inform us at any time when you no longer require marketing communications)
(j) provide third parties with statistical information about our users (however, such third parties will not be able to identify individual users from this information)
(k) Dealing with inquiries and complaints made by or about you in relation to our website
(l) keep our website secure and prevent fraud
3.3 We will not provide your personal information to any third party for their or any other third party's direct marketing without your express consent.
3.4 All financial transactions on our website are processed through our payment service provider. We share information with our payment service provider only to the extent necessary to process payments you make through our website, refund such payments, and deal with complaints and inquiries regarding such payments and refunds.
4. Discolsure of Personal Information
4.1 We may disclose your personal information to any of our employees, officers, insurers, professional advisers, agents, suppliers or subcontractors as reasonably necessary for the purposes set out in this policy.
4.2 We may disclose your personal information to any member of our group of companies (meaning our subsidiaries, our ultimate holding company and any of its subsidiaries) as necessary for the purposes set out in this Policy.
4.3 We may disclose your personal information:
(a) to the extent that we are required by law to do so
(b) in connection with any ongoing or forthcoming legal proceedings
(c) to establish, exercise or defend our legal rights (including sharing information with others for fraud prevention and credit risk reduction purposes)
(d) to the buyer (or prospective buyer) of any business or asset that we are selling (or intending to sell)
(e) to any person who we reasonably believe is capable of applying to a court or other competent authority for disclosure of that personal information where, in our reasonable opinion, such court or authority is reasonably likely to require disclosure of that personal information would arrange data.
4.4 Except as provided in this policy, we will not disclose your personal information to any third party.
5. International Data Transfer
5.1 The information we collect may be stored and processed in any country in which we operate and may be transferred between those countries in order for us to use the information in accordance with this policy.
5.2 Information we collect may be transferred to the following countries that do not have data protection laws equivalent to those of the European Economic Area: the United States of America, Russia, Japan, China and India.
5.4 You expressly consent to the transfers of personal data described in this Section 5.
6. Retention of Personal Data
6.1 Personal data that we process for one or more purposes will not be retained for longer than is necessary for that purpose or those purposes.
6.2 Notwithstanding the other provisions of this Section 6, we will retain documents (including electronic documents) containing personal data:
(a) to the extent that we are legally required to do so
(b) if we believe the documents may be relevant to any ongoing or forthcoming legal proceedings
(c) to establish, exercise or defend our legal rights (including sharing information with others for fraud prevention and credit risk reduction purposes).
7. Security of Personal Information
7.1 We take reasonable technical and organizational precautions to prevent the loss, misuse or alteration of your personal data.
8. Changes8.1 We may update this policy from time to time by posting a new version on our website.
8.2 You can check this page occasionally to ensure that you are happy with any changes to this policy.
9. Your rights
9.1 You can instruct us to provide you with any personal data that we hold about you; the provision of such information is subject to the following conditions:
(a) the payment of a fee (currently set at €100)
(b) providing reasonable proof of your identity (for this purpose we will normally accept a photocopy of your passport certified by a solicitor or bank and an original utility bill showing your current address).
9.2 We have the right to withhold personal information requested from you to the extent permitted by law.
9.3 You can instruct us at any time not to process your personal data for marketing purposes.
9.4 In practice, you will usually either give us your express consent in advance for us to use your personal data for marketing purposes, or we will give you the opportunity to object to the use of your personal data for marketing purposes.
10. Third Party sites
10.1 Our website contains hyperlinks to and details of third party websites.
10.2 We have no control over and are not responsible for the privacy policies and practices of any third party.
11. Updating Information
11.1 Please let us know if the personal information we hold about you needs to be corrected or updated.
12. About cookies12.1 A cookie is a file containing an identifier (a string of letters and numbers) that is sent from a web server to a web browser and stored by the browser. The identifier is then sent back to the server each time the browser requests a page from the server.
12.2 Cookies can be either "persistent" cookies or "session cookies": a persistent cookie is stored by a web browser and remains valid until its specified expiry date, unless deleted by the user before the expiry date; a session cookie, on the other hand, expires at the end of the user session when the web browser is closed.
12.3 Cookies do not usually contain any information that personally identifies a user, but personal information that we store about you may be linked to the information stored in and extracted from cookies.
12.4 Cookies can be used by web servers to identify and track users as they navigate different pages of a website and to identify users returning to a website.12.2 Cookies können entweder "dauerhafte" Cookies oder "Sitzungscookies" sein: Ein dauerhafter Cookie wird von einem Webbrowser gespeichert und bleibt bis zu seinem festgelegten Ablaufdatum gültig, es sei denn, er wird vom Benutzer vor dem Ablaufdatum gelöscht; ein Sitzungscookie hingegen läuft am Ende der Benutzersitzung ab, wenn der Webbrowser geschlossen wird.12.3 Cookies enthalten in der Regel keine Informationen, die einen Benutzer persönlich identifizieren, aber persönliche Informationen, die wir über Sie speichern, können mit den in Cookies gespeicherten und aus ihnen gewonnenen Informationen verknüpft werden.12.4 Cookies können von Webservern verwendet werden, um Benutzer zu identifizieren und zu verfolgen, während sie auf verschiedenen Seiten einer Website navigieren, und um Benutzer zu identifizieren, die zu einer Website zurückkehren.
13. Cookies we use
13.1 We use both session and persistent cookies on our website.
13.2 The names of the cookies we use on our website and the purposes for which they are used are set out below:
14. Analytics cookies
14.1 We use Google Analytics to analyze how our website is used.
14.2 Our analysis service provider generates statistical and other information about the use of the website with the help of cookies.
14.3 The analytics cookies used by our website have the following names: [_ga, _gat, __utma, __utmt, __utmb, __utmc, __utmz and __utmv].
14.4 The information generated in connection with our website is used to compile reports on the use of our website.
15. Third Party cookies
15.1 Our website also uses third-party cookies.
15.2 We publish interest-based Google AdSense ads on our website. These are tailored by Google to reflect your interests. To determine your interests, Google tracks your behavior on our website and on other websites on the web using the DoubleClick cookie.
We publish Google AdSense ads on our website. To determine your interests, Google will track your behavior on our website and on other websites on the Internet using the DoubleClick cookie. This behavioral tracking allows Google to tailor the ads you see on other websites to your interests (we do not post interest-based advertising on this website)]. You can view, delete or add the interest categories associated with your browser by visiting the following website:
You can also opt out of the AdSense partner network cookie using these settings or by using the NAI (Network Advertising Initiative) multi-cookie opt-out mechanism:
16. Blocking cookies
16.1 Most browsers allow you to refuse to accept cookies; for example:
(a) in Internet Explorer (version 11) you can block cookies by overriding the cookie handling settings found under "Tools", "Internet Options", "Privacy" and then "Advanced".
(b) in Firefox (version 39) you can block all cookies by clicking "Tools", "Options", "Privacy", selecting "Use custom settings for history" from the drop-down menu and unticking "Cookies Remove accept from sites".
(c) in Chrome (version 44) you can block all cookies by going to the Customize and control menu and clicking Settings, Show advanced settings, Content settings and then under the Cookies heading the Select the "Prevent websites from setting data" option.
16.2 Blocking all cookies will negatively affect the usability of many websites.
16.3 If you block cookies you will not be able to use all the functions on our website.
17. Delete cookies
17.1 You can delete cookies already stored on your computer; for example:
(a) in Internet Explorer (version 11) you must delete cookie files manually. See how to do this at:
(b) in Firefox (version 39) you can delete cookies by clicking "Tools", "Options" and "Privacy", then selecting "Use custom settings for history" from the drop-down menu, clicking "Show cookies" and then click "Remove all cookies".
(c) in Chrome (version 44) you can delete all cookies by going to the "Customize and control" menu and clicking "Settings", "Show advanced settings" and "Clear browsing data" and then "Cookies and other website and Plugin Data" before clicking Clear Browsing Data.
17.2 Deleting cookies will negatively impact the usability of many websites.
18. Current policy statusThe status of the data protection declaration refers to March 16, 2022